Privacy Policy

Album-Think Twice Online Shop Policies

Last Updated: September 11, 2023

Welcome to Album-Think Twice! We value your trust and want to ensure that your shopping experience with us is as enjoyable as possible. Please take a moment to review our online shop policies outlined below.

By using our website and making a purchase, you agree to abide by these policies. We reserve the right to update and modify these policies from time to time, so please check back regularly for any changes.

1. Ordering and Payment:

  • 1.1 Order Placement: You may place orders for our products through our website. By placing an order, you confirm that you are at least 18 years old or have the permission of a legal guardian.
  • 1.2 Payment: We accept various payment methods, which will be displayed at checkout. Your payment information is secure and will not be shared with third parties. For the time being, ALBUM Think Twice, as a second-hand store, is pleased to offer you the opportunity to inspect and try your selected items in our physical store and make payment upon collection.

2. Shipping: ALBUM Think Twice, being a second-hand store, typically does not offer shipping services, except in exceptional circumstances. If you require shipping, please refer to the following shipping guidelines:”

  • 2.1 Shipping Fees: Shipping fees are calculated based on the delivery address and the shipping method chosen during checkout. Please review our shipping information for specific details.
  • 2.2 Delivery Times: Estimated delivery times are provided during the checkout process. While we strive to meet these estimates, actual delivery times may vary depending on factors beyond our control.
  • 2.3 Tracking: You will receive a tracking number once your order has shipped. You can use this tracking number to monitor the status of your shipment.

3. Returns and Exchanges:

  • 3.1 Return Policy: We offer a hassle-free return policy. If you are not satisfied with your purchase, you may return it within 30 days of receiving your order. Please review our full return policy for detailed instructions.
  • 3.2 Exchanges: If you receive a defective or incorrect item, please contact us immediately. We will arrange for an exchange or refund as applicable.

4. Privacy and Data Security:

  • 4.1 Privacy: We respect your privacy and handle your personal information in accordance with our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your data.
  • 4.2 Data Security: We employ industry-standard security measures to protect your information. However, we cannot guarantee the security of data transmitted over the internet.

5. Intellectual Property:

  • 5.1 Copyright: All content on our website, including images, text, and graphics, is protected by copyright. You may not use our content without our explicit permission.

6. Contact Information:

If you have any questions or concerns about our shop policies or your order, please don’t hesitate to contact us:

  • Email: contact@album-shop.lu
  • Phone: +352 26 62 16 55
  • Address: 31, avenue G.D. Charlotte L 3441 Dudelange
  • Opening hours: from Tuesday to Saturdas, 11 AM – 18 PM nonstop

Thank you for shopping at Album-Think Twice. We appreciate your business and look forward to serving you.